AI agents that never sleep, never miss
AI Agents to monitor, implement, and optimize customer interactions for Web & Voice
No credit card required. 1 min setup
5-min setup
Instant insights
Web observability
Voice observability
5-min setup
Instant insights
Web observability
Voice observability
Our AI agents monitor every user session and voice interaction in real-time, automatically detecting issues, providing alerts and prioritizing insights so your team can focus on building, not hunting.
Our AI agents monitor every user session and voice interaction in real-time, automatically detecting issues, providing alerts and prioritizing insights so your team can focus on building, not hunting.
Our AI agents monitor every user session and voice interaction in real-time, automatically detecting issues, providing alerts and prioritizing insights so your team can focus on building, not hunting.
AI WEB INSIGHTS
Web sessions
AI watches real user sessions in real-time and generates insights and recommendations to fix. Will even give you insights for when your web is browsed by agents.
AI WEB INSIGHTS
Web sessions
AI watches real user sessions in real-time and generates insights and recommendations to fix. Will even give you insights for when your web is browsed by agents.
Web sessions
AI watches real user sessions in real-time and generates insights and recommendations to fix. Will even give you insights for when your web is browsed by agents.
AI WEB TESTING
Synthetic web visitors
Simulate with our AI agents thousands of scenarios in pre-production to catch problems before customers do, so you ship with confidence. AI Tests are “autogenerated” adapting to product changes.
AI WEB TESTING
Synthetic web visitors
Simulate with our AI agents thousands of scenarios in pre-production to catch problems before customers do, so you ship with confidence. AI Tests are “autogenerated” adapting to product changes.
Synthetic web visitors
Simulate with our AI agents thousands of scenarios in pre-production to catch problems before customers do, so you ship with confidence. AI Tests are “autogenerated” adapting to product changes.
AI voice listeners
Voice listeners
Monitor real calls between AI or human agents and customers to detect failures in QA, revenue leakage, compliance, training, satisfaction, and reputation without human supervisors.
AI voice listeners
Voice listeners
Monitor real calls between AI or human agents and customers to detect failures in QA, revenue leakage, compliance, training, satisfaction, and reputation without human supervisors.
Voice listeners
Monitor real calls between AI or human agents and customers to detect failures in QA, revenue leakage, compliance, training, satisfaction, and reputation without human supervisors.
AI Voice Simulator
Synthetic personas for voice testing
Tired of wasting time calling your AI agents to check their quality? We simulate the real world with thousands of scenarios (accents, latency, mood, …) at scale, generating the tricky edge case scenario we would never think of.
AI Voice Simulator
Synthetic personas for voice testing
Tired of wasting time calling your AI agents to check their quality? We simulate the real world with thousands of scenarios (accents, latency, mood, …) at scale, generating the tricky edge case scenario we would never think of.
Synthetic personas for voice testing
Tired of wasting time calling your AI agents to check their quality? We simulate the real world with thousands of scenarios (accents, latency, mood, …) at scale, generating the tricky edge case scenario we would never think of.
AI VOICE DEPLOY
Implement AI voice agents
We guide your company through the transition from human call centers to AI voice agents, ensuring every step with full confidence and continuous monitoring.
AI VOICE DEPLOY
Implement AI voice agents
We guide your company through the transition from human call centers to AI voice agents, ensuring every step with full confidence and continuous monitoring.
Implement AI voice agents
We guide your company through the transition from human call centers to AI voice agents, ensuring every step with full confidence and continuous monitoring.
AI COBROWSER
AI cobrowsing agent
AI support agent that can see your users screen and can guide them visually through your product.
AI COBROWSER
AI cobrowsing agent
AI support agent that can see your users screen and can guide them visually through your product.
AI cobrowsing agent
AI support agent that can see your users screen and can guide them visually through your product.
Built for enterprise companies from the core
Built for enterprise companies from the core
Our systems work at scale, that’s why we build for corporates that need to ship a lot. And fast.
Our systems work at scale, that’s why we build for corporates that need to ship a lot. And fast.
Data Privacy
Protect every secret. InfiniteWatch automatically masks sensitive data before collection, giving you full observability without compromise
Data Privacy
Protect every secret. InfiniteWatch automatically masks sensitive data before collection, giving you full observability without compromise
Data Privacy
Protect every secret. InfiniteWatch automatically masks sensitive data before collection, giving you full observability without compromise
Infrastructure at Scale
Built on production-hardened distributed systems designed to process millions of concurrent sessions
Infrastructure at Scale
Built on production-hardened distributed systems designed to process millions of concurrent sessions
Infrastructure at Scale
Built on production-hardened distributed systems designed to process millions of concurrent sessions
Industry Compliance
End-to-end encryption, data residency options, and role-based access. Supporting SOC 2, GDPR, so you can deploy without compromise
Industry Compliance
End-to-end encryption, data residency options, and role-based access. Supporting SOC 2, GDPR, so you can deploy without compromise
Industry Compliance
End-to-end encryption, data residency options, and role-based access. Supporting SOC 2, GDPR, so you can deploy without compromise
White-Glove Deployment
Dedicated solutions engineers deploy and fine-tune InfiniteWatch for your specific use cases. Ongoing optimization of AI agents.
White-Glove Deployment
Dedicated solutions engineers deploy and fine-tune InfiniteWatch for your specific use cases. Ongoing optimization of AI agents.
White-Glove Deployment
Dedicated solutions engineers deploy and fine-tune InfiniteWatch for your specific use cases. Ongoing optimization of AI agents.
Flexible Deployment Models
Choose cloud, hybrid, or on-premises deployment based on your data residency and compliance requirements
Flexible Deployment Models
Choose cloud, hybrid, or on-premises deployment based on your data residency and compliance requirements
Flexible Deployment Models
Choose cloud, hybrid, or on-premises deployment based on your data residency and compliance requirements
Unified AI Agent Platform
One platform, one unified customer profile. Your Voice Agent sees the full Web session history
Unified AI Agent Platform
One platform, one unified customer profile. Your Voice Agent sees the full Web session history
Unified AI Agent Platform
One platform, one unified customer profile. Your Voice Agent sees the full Web session history
HOW IT WORKS
What people are saying about us
“Within 24 hours of deployment, we had 10x more visibility into critical conversion blockers that were costing us revenue every single day”
Aitor Gumiel
VP of Product @ TheGuarantors
“Within 24 hours of deployment, we had 10x more visibility into critical conversion blockers that were costing us revenue every single day”
Aitor Gumiel
VP of Product @ TheGuarantors
"InfiniteWatch caught a third-party integration bug that was silently killing our top-of-funnel conversion and helped us deep dive into the root cause"
Angela Fernández
Product @ Remotely.works
"InfiniteWatch caught a third-party integration bug that was silently killing our top-of-funnel conversion and helped us deep dive into the root cause"
Angela Fernández
Product @ Remotely.works
"InfiniteWatch showed us what the customer was doing on our platform before they called. We can see the previous web sessions, and then hear the call. Our agents now resolve issues 40% faster because they understand the full story."
Alberto Baselga
CPO/CIO @ Northius
"InfiniteWatch showed us what the customer was doing on our platform before they called. We can see the previous web sessions, and then hear the call. Our agents now resolve issues 40% faster because they understand the full story."
Alberto Baselga
CPO/CIO @ Northius
“Within 24 hours of deployment, we had 10x more visibility into critical conversion blockers that were costing us revenue every single day”
Aitor Gumiel
VP of Product @ TheGuarantors
"InfiniteWatch caught a third-party integration bug that was silently killing our top-of-funnel conversion and helped us deep dive into the root cause"
Angela Fernández
Product @ Remotely.works
"InfiniteWatch showed us what the customer was doing on our platform before they called. We can see the previous web sessions, and then hear the call. Our agents now resolve issues 40% faster because they understand the full story."
Alberto Baselga
CPO/CIO @ Northius
Backed by
Backed by
scout
scout
scout
scout
scout
scout
FAQ'S
Everything you need to know
How long does it take to start monitoring web sessions?
Web session monitoring goes live in minutes with just one line of code. Voice and co-browsing setup typically takes under an hour using our pre-built Twilio and AWS Connect integrations.
What types of customer interactions can InfiniteWatch monitor?
InfiniteWatch monitors web sessions, voice calls with transcription, and co-browsing sessions. All three channels are unified on a single platform with shared context and insights.
How does InfiniteWatch protect sensitive customer data and ensure compliance?
Client-side PII masking removes sensitive data before it reaches our servers. All data is encrypted with AES-256 at rest and in transit. Configurable retention policies, role-based access, and audit trails ensure SOC 2, GDPR, and industry-specific compliance.
Can InfiniteWatch integrate with my existing tools like CRMs or ticketing systems?
Yes. We provide built-in connectors for Twilio, AWS Connect, Salesforce, HubSpot, Jira, and more. Our flexible API enables custom integrations with any tool in your stack.
What metrics does InfiniteWatch track for voice interactions? Can I define custom metrics?
We track conversational metrics including turn-taking latency, interruptions, and resolution rates. You can also define custom metrics tailored to your business, whether for evaluating AI agent performance in staging or auditing live customer calls in production.
How long does it take to start monitoring web sessions?
Web session monitoring goes live in minutes with just one line of code. Voice and co-browsing setup typically takes under an hour using our pre-built Twilio and AWS Connect integrations.
What types of customer interactions can InfiniteWatch monitor?
InfiniteWatch monitors web sessions, voice calls with transcription, and co-browsing sessions. All three channels are unified on a single platform with shared context and insights.
How does InfiniteWatch protect sensitive customer data and ensure compliance?
Client-side PII masking removes sensitive data before it reaches our servers. All data is encrypted with AES-256 at rest and in transit. Configurable retention policies, role-based access, and audit trails ensure SOC 2, GDPR, and industry-specific compliance.
Can InfiniteWatch integrate with my existing tools like CRMs or ticketing systems?
Yes. We provide built-in connectors for Twilio, AWS Connect, Salesforce, HubSpot, Jira, and more. Our flexible API enables custom integrations with any tool in your stack.
What metrics does InfiniteWatch track for voice interactions? Can I define custom metrics?
We track conversational metrics including turn-taking latency, interruptions, and resolution rates. You can also define custom metrics tailored to your business, whether for evaluating AI agent performance in staging or auditing live customer calls in production.
How long does it take to start monitoring web sessions?
Web session monitoring goes live in minutes with just one line of code. Voice and co-browsing setup typically takes under an hour using our pre-built Twilio and AWS Connect integrations.
What types of customer interactions can InfiniteWatch monitor?
InfiniteWatch monitors web sessions, voice calls with transcription, and co-browsing sessions. All three channels are unified on a single platform with shared context and insights.
How does InfiniteWatch protect sensitive customer data and ensure compliance?
Client-side PII masking removes sensitive data before it reaches our servers. All data is encrypted with AES-256 at rest and in transit. Configurable retention policies, role-based access, and audit trails ensure SOC 2, GDPR, and industry-specific compliance.
Can InfiniteWatch integrate with my existing tools like CRMs or ticketing systems?
Yes. We provide built-in connectors for Twilio, AWS Connect, Salesforce, HubSpot, Jira, and more. Our flexible API enables custom integrations with any tool in your stack.
What metrics does InfiniteWatch track for voice interactions? Can I define custom metrics?
We track conversational metrics including turn-taking latency, interruptions, and resolution rates. You can also define custom metrics tailored to your business, whether for evaluating AI agent performance in staging or auditing live customer calls in production.
The internet is shifting from human-driven to agent-driven. AI agents will negotiate, buy, book, support and operate autonomously, creating trillions of interactions between agents and customers. Companies won’t hand over critical operations to agents without visibility. InfiniteWatch is the observability layer that makes the Agentic Internet trustworthy, scalable and ready for prime time.
The internet is shifting from human-driven to agent-driven. AI agents will negotiate, buy, book, support and operate autonomously, creating trillions of interactions between agents and customers. Companies won’t hand over critical operations to agents without visibility. InfiniteWatch is the observability layer that makes the Agentic Internet trustworthy, scalable and ready for prime time.
The internet is shifting from human-driven to agent-driven. AI agents will negotiate, buy, book, support and operate autonomously, creating trillions of interactions between agents and customers. Companies won’t hand over critical operations to agents without visibility. InfiniteWatch is the observability layer that makes the Agentic Internet trustworthy, scalable and ready for prime time.
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© 2026 InfiniteWatch all rights reserved.
© 2026 InfiniteWatch all rights reserved.
© 2026 InfiniteWatch all rights reserved.